Simply add your desired item to your cart and follow the checkout prompts. You must create an account with us in order to finalize your order. By creating an Uncle Reco account, you can save your cart items and shopping history, as well as track and manage your orders.

We will email you once your order has been shipped and send you the tracking number.

We accept a variety of payment methods, including Mastercard, Visa, Afterpay, PayPal, Apple Pay, and Google Pay.

There are certain times of the year we may offer a free shipping promtion however we don't offer free shipping during a sale period.

Sorry we don't allow further discount stacking when the store is in a sale period. The only Coupons that will work will be ones from purchased Gift Vouchers.

Sorry you can not get a refund on sale items

Yes, we do offer international shipping. As we are based in Australia, we provide free shipping within Australia for orders over $150 AUD. We also have shipping options available for most countries around the world.

If you receive an item that doesn't fit or you're not satisfied with the product, you can return it to us at your own cost. We offer exchanges, store credit, and refunds. For more information, please contact sales@unclereco.com.

Most orders are shipped within 6 business days of being placed. We also offer a VIP option during checkout that guarantees your order will ship within 24 hours. Shipping times depend on your local courier but are typically within 2-5 business days.

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.

If you receive a damaged or incorrect item, please contact us immediately and provide photos of the issue. For more information, please contact sales@unclereco.com.

Accurate size guides are available on each product's page.

You can cancel or modify your order up until it has been shipped. Please contact sales@unclereco.com as early as possible if you would like to make changes. Once the order has been shipped, we can no longer make adjustments.

If you are purchasing an item as a gift, you can include a personalized note with your order. We will print it out on a custom Uncle Reco card and include it in the package.

We regularly run sales and promotions. Be sure to sign up for our newsletter to be the first to know about special offers.

For any further inquiries, please contact our customer support team at sales@unclereco.com.

We are an online-only retailer and do not have a physical store or showroom.

Yes, we do offer gift cards the get emailed to you directly once you purchase them from our online store.

We recommend washing our products on a gentle cycle and avoiding tumble drying, as this will significantly prolong the quality of the product.